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eBay Affiliate Program Discussion at MarketingSherpa

November 7th, 2006

The MarketingSherpa delivered another great article today, this time about the eBay affiliate program. I have pulled out a few lines to discuss and relate them to my work. The basic precepts of successful affiliate management dovetail with the recommendations of eBay’s Lily Shen. In other words they are almost universally acknowledged to be what it takes to be successful in the affiliate market. In the early days of affiliate marketing a manager could rely on affiliate technology and the marketing power of the network they belonged to get the word out and grow the program. Now affiliate programs are a lot more “work”. But since work has gone a long way from being a dirty word, why not say it is an acknowledgement of this rapidly maturing online marketing niche. Read on:

“MarketingSherpa has heard anecdotal evidence from so-called ’super affiliates’ that eBay is one of the most respected programs out there. What puts eBay ahead of other merchants? We interviewed Shen to get her practical tips for merchants and affiliate managers:

Recruiting & Managing the Best Affiliates

eBay has five full-time managers focused on helping US affiliates. What do these managers do all day?

o Grow very personal relationships with the top 100 affiliates, such as Earthlink. This includes getting out of the office to touch base in person, especially at trade shows.

o Work hands-on with a continually varying group of targeted affiliates to see if a few changes or inspirational suggestions can help them make the leap to the next level.

o Coordinate with the tech dev team to invent new tools for affiliates as well as keep current feeds completely updated and bug-free.

o Send all affiliates a monthly newsletter.

o Persuade new and old affiliates to target specific categories in which eBay sees unexplored opportunities. “We may pursue people who already have a Web site in that area or [successful affiliates] who don’t but might be interested in building an additional Web site.”

For the entire article, click here.”

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Listen to eBay Affiliate Program Discussion at MarketingSherpa
Listen to eBay Affiliate Program Discussion at MarketingSherpa

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